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Date/Time: Wed, 27 Nov 2024 08:42:46 +0000



Post From: Stop order not exiting my entire position

[2014-08-13 14:32:41]
darkpool - Posts: 39
Hi,

Yesterday I had an issue whereby my stop was reached but only one OCO group was exited, the other part of my position remained open. I had to quickly select "Flatten and Cancel" resulting in a worse exit than was planned.

I wasn't going to contact you about it, but it just happened again a few minutes ago, again resulting in me having to exit the 2nd half manually and losing more than planned.

I have 2 oco groups setup, screenshots attached. Is there something i've done wrong? This hasn't happened before so I dont know what has changed. I checked the log but there is nothing about orders getting rejected or anything like that.

Datafeed: Sierra realtime
Trading through Topstep trader using CTS

Please advise.
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