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Date/Time: Wed, 04 Dec 2024 19:25:47 +0000



Post From: not receiving real time data feed from denali US equities consolidated tape

[2024-11-16 00:01:15]
lchung678 - Posts: 5
Hi, so before I was able to receive 15min delayed data of tickers via the $26 package. Today after getting an integrated package and activating the Denali Exchange Data Feed Exchanges [US Equities Consolidated Tape], I see that I am only getting data until end of after hour of 11/14/24. right now my pc + sierra chart time is 11/15/24 1856.

I would like to do some replay on today 11/15's tickers and I've been trying to see if different settings help, including:

having 'Enable Allow Support for Sierra Chart Data Feeds' turned on -> doesn't help
changing historical daily data download time and historical daily equities data download time both set to 16:00:00 -> doesn't help
reconnecting and connecting to data feed
restarting program
updating program to the latest non-preview version

my current selected service is currently under IBKR, all charts does show the [M] next to all symbols. the intraday data are downloaded right away, not from the previous $26 package.

Can someone tell me what I can do to resolve this please? thanks