Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 04:18:11 +0000



Post From: Not able to get data feed

[2024-11-15 17:38:38]
John - SC Support - Posts: 36309
You have the "NASDAQ TotalView" exchange active, but we only see requests for data for MNQ in your log. The reason you are not getting the data for MNQ is that you have not activated any exchanges with us for the CME Group. And you are connecting to CQG for your trading, and we do not have connectivity with CQG for data for the CME Group.

In order to get the real-time data for the CME Group, follow these instructions:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

If you are having a problem with getting U.S. Equity data from our NASDAQ TotalView exchange today, then refer to the following:
US Equities/CFE Data Early Morning Weekday Carrier Maintenance Notification | Post: 400036
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing