Support Board
Date/Time: Sat, 23 Nov 2024 12:22:43 +0000
Post From: Error: Symbol is unknown for trading
| [2024-11-12 03:58:17] |
| p.deflaux - Posts: 1 |
|
Dear team, I am new to Sierra Charts, and sorry in advance for another help request about an error that I believe is cause by Market data. I have this on my log: 2024-11-12 04:36:22.199 | Trading Evaluator (Order reject). Info: Symbol is unknown for trading. Internal Order ID: 1307. Service Order ID: (none). Symbol: BTCUSD_PERP_BINANCE. Account: TestingAgain * I'm trying to do paper trading using "TradeEvaluator{Trading}", but apparently I chose the wrong instrument for that purpose. However, I have the same issue with Forex currencies, like eurX and USDX What I would like to have on Sierra Charts is the ability as a Paying Client to access instuments on which I can use footprint charts and that I can backtest (mainly Futures (on stocks, crypto and currencies), indexes and CFDs So far I have activated the 11 - Inegrated Advance pack with the Denali Exchange Data Feed, but I'm starting to believe that for my paper trading purposes, but given the nature of the error, I'm starting to believe that I need another data feed, notably on "CME, CBOT, NYMEX, COMEX futures, options, and spreads" as explained here Supported Data and Trading Services: Supported Services Hence I would like to make sure that if I pay the additional "Full CME Group (CME, CBOT, COMEX, NYMEX) for non-professional Trading accounts" feed here " https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed" my issue will be solved, or is there anything else you are seeing and I don't? Thank you so much in advance for your help. |