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Date/Time: Thu, 21 Nov 2024 17:14:04 +0000



Post From: ednali denial of service

[2024-11-10 17:28:59]
Sierra_Chart Engineering - Posts: 17136
The CME Nonprofessional exchange is active on your account and it will be real-time.

You are referring to this notice but you have reactivated the exchange since then:
2024-11-01 00:49:55:

Denali Data Feed Exchange(s) have been canceled on your account due to Insufficient account balance for renewal.

You can reactivate the recently deactivated exchanges from this page:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices#RecentlyDeactivatedRecurringServices

To add funds to your account, go to:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

If you have already reactivated the Exchange(s), then ignore this message.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing