Support Board
Date/Time: Sun, 24 Nov 2024 13:20:02 +0000
Post From: reactivate my Denali data feed package (12.5 USD)
| [2024-11-05 23:27:17] |
| John - SC Support - Posts: 36238 |
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khambolikar: You do not have any funds in your account. The exchanges renew on a calendar month basis, so you need to have the necessary funds in your account prior to the first day of each month, which you did not have on November 1, 2024. Add enough funds to cover the cost of the exchanges for which you want real-time data. Then activate the exchanges at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |