Support Board
Date/Time: Thu, 21 Nov 2024 20:42:57 +0000
Post From: Historical SC data all services shows after day ends?
| [2024-11-03 20:38:40] |
| Sierra_Chart Engineering - Posts: 17137 |
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Not really sure about this: So ICE US exchange should be availible after 16:15(Chicago time) ?
Yes: and CME group should update normally during day but is delayed 10-15 min?
What can I do to correct this because I cannot see this during day only as I said it is after close of the CME group exchanges? I also click "delete and download data" but nothing happens still only see yesterday for CME group. First thing is refer to the information here, to make sure the chart is set to update properly: No Historical Chart or Blank Chart | Historical Chart Not Updating | Missing Historical Chart Data: 6.2: Current Bar Not Updating in a Historical Chart Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-11-03 20:40:02
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