Support Board
Date/Time: Wed, 27 Nov 2024 10:49:02 +0000
Post From: charts not loading
| [2014-08-11 14:14:52] |
| User61017 - Posts: 9 |
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Hello below is my message log Software version: 1173 | 2014-08-11 14:07:07 Usage end date: 2014-08-26 | 2014-08-11 14:07:07 Enabled for: Advanced Features. | 2014-08-11 14:07:07 Enabled for: Advanced Features 2. | 2014-08-11 14:07:07 Enabled for: Sierra Chart Historical Data Service. | 2014-08-11 14:07:07 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-08-11 14:07:07 Active service: SC Forex Data (FXCM) | 2014-08-11 14:07:07 Time Zone: +00:00:00 (UTC+00) | 2014-08-11 14:07:07 2014-08-11 09:07:07 Local computer clock time | 2014-08-11 14:07:07 2014-08-11 14:07:07 GMT time | 2014-08-11 14:07:07 2014-08-11 14:07:07 Time zone adjusted time | 2014-08-11 14:07:07 Time difference to server time: 0 seconds. | 2014-08-11 14:07:07 Program path: C:\SierraChart\ | 2014-08-11 14:07:07 Data Files path: C:\SierraChart\Data\ | 2014-08-11 14:07:07 OS Version Number: 6.1 | 2014-08-11 14:07:07 Checking for new symbol settings for fxcm | 2014-08-11 14:07:07 AsyncHTTP2 socket (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-08-11 14:07:07 AsyncHTTP2 socket (1300) | Connected. | 2014-08-11 14:07:07 Symbol settings are up-to-date for fxcm | 2014-08-11 14:07:07 SC Forex Data (FXCM) | Connecting to the server ds5.sierracharts.com. Port 443 | 2014-08-11 14:07:12 Socket (0) | Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2014-08-11 14:07:12 Socket (1824) | Connected. | 2014-08-11 14:07:12 SC Forex Data (FXCM) | Connected to server. | 2014-08-11 14:07:12 SC Forex Data (FXCM) | Sending logon request message. | 2014-08-11 14:07:12 SC Forex Data (FXCM) | Server Info - Server Name: . | 2014-08-11 14:07:12 SC Forex Data (FXCM) | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-08-11 14:07:12 SC Forex Data (FXCM) | Successfully connected. | 2014-08-11 14:07:12 AsyncHTTP2 socket (1300) | Closed. No error. | 2014-08-11 14:07:17 AsyncHTTP2 socket (1300) | Shutdown and closed. | 2014-08-11 14:07:17 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ES-20016-CME.scid | 2014-08-11 14:08:32 SC Forex Data (FXCM) | Starting real-time market data updates for: ES-20016-CME. ID: 1 | 2014-08-11 14:08:33 Intraday data recording state for symbol ES-20016-CME is set to pending. | 2014-08-11 14:08:33 HD Request # 2 | Downloading Intraday chart data for ES-20016-CME to the file ES-20016-CME.scid. Service: fxcm | 2014-08-11 14:08:33 HD Request # 2 | Download start Date-Time: 2014-02-06 14:08:33.0 | 2014-08-11 14:08:33 HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2014-08-11 14:08:33 Real-time data for symbol ES-20016-CME is currently unavailable. | 2014-08-11 14:08:33 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-08-11 14:08:33 Socket (2464) | Connected. | 2014-08-11 14:08:33 HD Request # 2 | Sending historical data logon request message. | 2014-08-11 14:08:33 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-02-06 14:08:33. Record interval: 1. Symbol: ES-20016-CME | 2014-08-11 14:08:33 Socket (2464) | Shutdown and closed. | 2014-08-11 14:08:33 The network socket for historical data has been closed. | 2014-08-11 14:08:33 HD Request # 2 | Error downloading historical Intraday data for ES-20016-CME. Historical data file not available for symbol. | 2014-08-11 14:08:33 HD Request # 2 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-20016-CME | 2014-08-11 14:08:33 HD Request # 2 | Intraday download COMPLETE for ES-20016-CME. Completion time: 0s | 2014-08-11 14:08:33 Real-time Intraday chart data file updates started for ES-20016-CME | 2014-08-11 14:08:33 Thanks Tim Date Time Of Last Edit: 2014-08-11 16:24:28
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