Support Board
Date/Time: Fri, 22 Nov 2024 06:02:19 +0000
Post From: Risk Reward too quirk
| [2024-10-25 13:44:37] |
| John - SC Support - Posts: 36203 |
|
We can not find a way to reproduce what you are seeing. We simply can not find the particular workflow that is causing this to occur. The most interesting thing is the color change of the Stop and the Target, as these particular colors occur when the white "Entry" marker is at the same location as the Stop and Target, but it should not be at both of them at the same time. Not to mention that the Entry price is not at either of these. Please get us your "Sierra4.config" file so we can see if we can reproduce this with your settings. The file is located in the main Sierra Chart installation folder (typically C:\SierraChart). Follow these instructions to get us the file: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |