Support Board

Date/Time: Mon, 28 Oct 2024 06:24:39 +0000

Post From: Missing price data in the footprint

[2024-10-24 18:29:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35538
You need to delete the old data and redownload the data from our servers. If you know where the data started showing the missing information, then refer to the following: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Otherwise, you would need to redownload the entire data set for the symbols for which you are having a problem. In this case, use the "Edit >> Delete All Data and Download" option. Refer to the following: Edit Menu: Edit >> Delete All Data And Download Note that you only have to do either one for each symbol, not for each chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing