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Date/Time: Fri, 22 Nov 2024 06:55:37 +0000



Post From: password invallid

[2024-10-24 17:03:33]
John - SC Support - Posts: 36203
The fact that you logged into our website and posted to this board means that your Sierra Chart Account Name and Password are fine. Make sure you are using the same credentials to login to your Sierra Chart software as you used to log into our website.

To change your email, go to the following page and update your information:
https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo

We can change your password for you, but you should not be having a problem with the credentials you have. Also, we would need to have your correct email in order to send you the new password, in which case, you should be able to change your password yourself at the following link:
https://www.sierrachart.com/PasswordReset.php
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