Support Board

Date/Time: Mon, 28 Oct 2024 06:24:39 +0000

Post From: Missing price data in the footprint

[2024-10-23 14:47:09] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35538
You are getting the EUREX data from our Denali Exchange Data Feed since you have the EUREX exchange active. You are NOT getting the data for CL from our Denali Exchange Data Feed, as you do not have any exchanges for the CME Group activated. Therefore, you are getting your data from Interactive Brokers and they do not have historical Bid/Ask information, hence the result is what you are seeing. You can activate the CME Group exchange(s) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing