Support Board
Date/Time: Fri, 22 Nov 2024 05:07:35 +0000
Post From: Missing price data in the footprint
| [2024-10-22 14:57:51] |
| John - SC Support - Posts: 36203 |
|
That chart is for the CL (Crude Oil) instrument. You are not setup to get data from our Denali Exchange Data Feed for the CME Group, as your exchange did not renew on October 1, 2024. Therefore, this data is coming from your trading service and that is why the Ask/Bid data is missing. You can re-activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |