Support Board

Date/Time: Mon, 28 Oct 2024 06:27:27 +0000

Post From: Missing price data in the footprint

[2024-10-22 14:57:51] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35538
That chart is for the CL (Crude Oil) instrument. You are not setup to get data from our Denali Exchange Data Feed for the CME Group, as your exchange did not renew on October 1, 2024. Therefore, this data is coming from your trading service and that is why the Ask/Bid data is missing. You can re-activate the exchange at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing