Support Board
Date/Time: Thu, 31 Oct 2024 12:18:12 +0000
Post From: close my account because no one can even help me set up a real time data
| [2024-10-17 13:58:08] |
| John - SC Support - Posts: 35639 |
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We were able to refund the full 3 months of Usage Time. At this time, your account is in an expired state. There is nothing further you need to do in this regard. After refunding the Usage Time, your Services Surplus balance was $100.00. We have a $5.00 processing fee for payment refunds, therefore a total of $95.00 has been refunded to your card. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |