Support Board
Date/Time: Mon, 25 Nov 2024 14:21:12 +0000
Post From: TROUBLE WITH DOWNLOADING HISTORICAL DATA
| [2024-10-16 18:18:54] |
| User722245 - Posts: 24 |
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John - SC Support [Direct Messages] - Posts: 35275 Dear Team, To be honest with you, the more I speak with the contact center the more I am confused. All the explanations I received were too complicated. All of them include terms and technical systems than only a professional as you can fully understand all involvements they have. I chose APEX because all my teachers in Geneva Trade Center school use Apex as well as propfirm so I suppose they know what they do. Can you please confirm the following. If I buy the denali exchange data feed for CME, I should have the depth of market and consequently the initial message error should disappear "waiting to download historical data". I just want you to kindly confirm with a simple YES or NO from your side. Many thanks and regards, Alessandro D'Angelo |