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Date/Time: Thu, 31 Oct 2024 12:18:55 +0000



Post From: TROUBLE WITH DOWNLOADING HISTORICAL DATA

[2024-10-16 18:18:54]
User722245 - Posts: 18
John - SC Support [Direct Messages] - Posts: 35275

Dear Team,

To be honest with you, the more I speak with the contact center the more I am confused.
All the explanations I received were too complicated. All of them include terms and technical systems than only a professional as you can fully understand all involvements they have.

I chose APEX because all my teachers in Geneva Trade Center school use Apex as well as propfirm so I suppose they know what they do.

Can you please confirm the following.

If I buy the denali exchange data feed for CME, I should have the depth of market and consequently the initial message error should disappear "waiting to download historical data". I just want you to kindly confirm with a simple YES or NO from your side.

Many thanks and regards,

Alessandro D'Angelo