Support Board
Date/Time: Wed, 27 Nov 2024 09:43:21 +0000
Post From: CTS datafeed
| [2014-08-08 19:51:07] |
| Usul - Posts: 16 |
|
Hi, starting from yesterday I am experiencing a problem with the CTS RT datafeed it's strange, it's that when it goes real time, I see price moving correctly, the DOM is ok, but the charts are not updating with it when I stop the connection and then I restart again, the charts are refreshed and updated, but from then on it's the same situation as above I have experienced this yesterday and today on 2 different machines and 2 different internet connections yesterday the problem was either on CL and on ES, but today only on ES I updated my version to 1171, but the problem remains any idea? the only message I have seen on the log window that as far as I understand could be related with this problem is: CTS FIX Historical Data: Received a Logout message. Text = Chart Data Timeout. No valid chart data requests were received within the chart data interval of 60 seconds | 2014-08-08 13:06:06 CTS FIX Historical Data: Sending a Logout message. Text = Received Logout message. | 2014-08-08 13:06:06 CTS FIX Historical Data socket (1988) | SSL shutdown indicates not able to send 'close notify'. | 2014-08-08 13:06:06 CTS FIX Historical Data socket (1988) | SSL has been shut down. | 2014-08-08 13:06:06 CTS FIX Historical Data socket (1988) | SSL object has been freed. SSL state is now disconnected. | 2014-08-08 13:06:06 CTS FIX Historical Data socket (1988) | Shutdown and closed. | 2014-08-08 13:06:06 CTS FIX Historical Data: Logged out and disconnected. | 2014-08-08 13:06:06 CTS FIX Historical Data: Disconnected. | 2014-08-08 13:06:06 thanks |