Support Board
Date/Time: Fri, 22 Nov 2024 16:15:06 +0000
Post From: Paid Service Fee But Receiving Delayed Quotes
| [2024-10-08 21:30:37] |
| John - SC Support - Posts: 36219 |
|
Right now, you have the "CME Non-Professional Top-of-Book" exchange active. The cost for this is $2.00 per month. You can view the transactions for your account at the following link, so you can look there and see what you had done: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog You can not place orders when you are connected to "SC Data - All Services". That service is the default for when you are using Sierra Chart and not connecting to a trading service. It only allows you to get the data that you have active with us. Since you are not connected to a trading service, the system will put in you into Simulation Mode when you try to make a trade. You need to be connected to your CQG account in order to trade. Sierra Chart is specifically setup to allow you to get the data from us while trading with your chosen trading service. Refer to the following for more on this: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |