Support Board

Date/Time: Mon, 28 Oct 2024 06:28:16 +0000

Post From: EUREX Market Data Infrastructure Upgrade

[2024-10-04 15:23:40] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16755
We are aware of the overlapping market depth data issue today with EUREX. Affecting some symbols. This is due to some minor packet loss which we think this has to do with us testing the simulation feed in preparation for the upcoming new T7 version in November. We did take steps months ago to solve this issue. We apologize it for today. The infrastructure upgrades we are doing we described in the prior post is a definitive solution to this problem. The EUREX EOBI order by order data feed, is 100% sensitive to a problem like this. Once there is even a single packet lost it creates a problem like this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-10-04 15:24:11