Support Board
Date/Time: Fri, 22 Nov 2024 20:52:42 +0000
Post From: LMAX have again charged the Fix Connection Fee/lack of comms from them
| [2024-10-03 14:56:11] |
| Trint - Posts: 115 |
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Hi Sierra, I've had to reach out to LMAX again about a $300 fix connection fee they've mistakenly taken from my account. The previous refund in July went OK, I reached out and within a day they refunded it but this time I've had no email response from them in days and so I followed up on a call with the person on support saying she's putting my email across to the 'internet team'. I asked to be put through to them and apparently they don't deal with calls. Is this a bit strange..? |