Support Board
Date/Time: Fri, 22 Nov 2024 20:45:06 +0000
Post From: OCO bracket issue
| [2024-09-30 13:05:57] |
| Sierra_Chart Engineering - Posts: 17145 |
|
We have seen this issue with Rithmic before. This is strictly a Rithmic issue. It is Rithmic that is not setting the Status of the order to Canceled, or an Error status. They are setting it to Open! Sierra Chart is simply displaying the status transmitted by Rithmic. All of this is controlled by status. If Rithmic is not providing the proper status then, that is the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-30 13:06:27
|