Support Board
Date/Time: Fri, 22 Nov 2024 22:06:25 +0000
Post From: Data Issues on Rithmic Accounts - Historical Download Skipped
| [2024-09-27 15:13:15] |
| John - SC Support - Posts: 36238 |
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You do not currently have any exchanges active with us. Therefore the data you are getting when connected to Rithmic is from Rithmic, which is why you are not able to get the historical data. And this is also why you are getting the delayed streaming data when connected to SC Data - All Services. Your exchange selection did not renew on September 1, 2024 due to insufficient funds at that time. You can activate the exchange you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges You should wait until October 1, 2024 to activate the exchange, otherwise you will pay the full amount for the exchange to get the data for the remaining 2 trading days of September, since the exchanges are not pro-rated. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |