Support Board
Date/Time: Sat, 23 Nov 2024 02:13:21 +0000
Post From: Data Feed Intermittently Pausing
| [2024-09-24 21:35:25] |
| John - SC Support - Posts: 36238 |
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Given your issues, we would prefer to not use a specific server in order to allow the system to change to a different server if there is a problem with the one you are connected to. With regards to the connectivity, the problem could be anywhere along the line in the public Internet between your location and the location of our server. Given that you are seeing a specific outage for a specific amount of time, and we are not getting other reports of issues in general, we do believe that this is not an issue with our servers or with our Internet Providers. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |