Support Board
Date/Time: Fri, 22 Nov 2024 03:26:46 +0000
Post From: Could not cancel order
| [2024-09-23 13:32:11] |
| John - SC Support - Posts: 36203 |
|
If the order was also on the Rithmic system and was not being closed from Sierra Chart, then this would be an issue with Rithmic not responding to your request to close out the order. When you have a problem like this, you need to call your broker to ensure that your position is where you want it (active or closed). Then you can deal with it within Sierra Chart by following these instructions: Trade Activity Log: Missing Order Fills from Trade Activity Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |