Support Board
Date/Time: Sat, 23 Nov 2024 05:37:41 +0000
Post From: Charts stuck and do no load
[2024-09-18 14:06:27] |
John - SC Support - Posts: 36238 |
Are you changing between services? Every time you change your "Current Selected Service" you need to update your symbols. When you do change your service and select OK on that page, you are prompted to update the symbols, you need to answer Yes to that query. Also, if you had already updated your symbols and then got us the log, then we see that there are still some symbols that did not update properly. If this is the case, then you will need to find the particular location of those symbols and update them manually. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |