Support Board

Date/Time: Sat, 23 Nov 2024 05:25:19 +0000

Post From: Historical Data Download Failure

[2024-09-13 17:33:02] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36238
This issue is now resolved, but the problem must have been that you have set a historical data server for CME data here: Sierra Chart Server Settings: CME Exchange Data Feed Historical Server Address Override (Global Settings >> Sierra Chart Server Settings >> General >> Special) And that server was set to DS13.SierraCharts.com Remove that. Or if that is not the issue restart Sierra Chart. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing