Support Board
Date/Time: Sat, 23 Nov 2024 05:20:11 +0000
Post From: Historical Data Download Failure
| [2024-09-13 14:38:06] |
| John - SC Support - Posts: 36238 |
|
Please do the following for us: - Select "Window >> Message Log". - On the Message Log window, select "Edit >> Clear Message Log" - Right click on the chart prior to where the gap is and select "Delete and Download Data". - Wait 30 seconds, then on the Message Log select the option for "Send For Analysis" (this is actually a button at the top of the Message Log, even though it does not look like a button). - Post back in this thread and let us know that you have sent the log. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |