Login Page - Create Account

Support Board


Date/Time: Mon, 16 Sep 2024 19:09:57 +0000



Post From: View charts when not connected

[2024-09-07 17:15:10]
Sierra_Chart Engineering - Posts: 16387
Account expired or not I should still be able to view historic data which had already been downloaded before the expiry date.

Something has changed in a recent version update, it use to work fine when not connected.

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log


Open a chart for symbol you have data for. You can see the data files through File >> New/Open Historical/Intraday Chart. If there is an issue provide the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

If you want to look at CME Group symbols, the easiest thing to do is just to use the delayed data:

Delayed Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing