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Date/Time: Sat, 23 Nov 2024 09:06:23 +0000



Post From: View charts when not connected

[2024-09-07 11:56:30]
User616054 - Posts: 14
Hi John / Sierra Charts Support,
How can I switch from my AMP broker account with Sierra to an independent Sierra account?

I notice on the 'Denali Exchange Data Feed' service page I will be able to access the charting tools without the need for a 'live' brokerage account..... in the past when my AMP account has been deactivated I've not been able to view real time data despite having paid for Denali, I'm assuming its because I elected to be 'non-pro' at that time - do I need to set-up a separate account not associated with AMP or maybe change some settings/config. Could you please explain how this changeover could work for me?... (I want to use the Sierra tools and I'm happy to pay for them I just do not want to be tied to a broker anymore).

Do I elect to be 'Pro' and pay the higher cost Pro exchange fee then I get full access? **could you confirm if this is the only way?**
Also, what is meant by 'Netting' on the exchange fee list?
Date Time Of Last Edit: 2024-09-07 12:26:48