Support Board

Date/Time: Mon, 16 Sep 2024 19:17:33 +0000

Post From: View charts when not connected

[2024-09-07 11:56:30] Link To Thread - Link To Post [Go To First Post]
User616054 - Posts: 7
Hi John / Sierra Charts Support, How can I switch from my AMP broker account with Sierra to an independent Sierra account? I notice on the 'Denali Exchange Data Feed' service page I will be able to access the charting tools without the need for a 'live' brokerage account..... in the past when my AMP account has been deactivated I've not been able to view real time data despite having paid for Denali, I'm assuming its because I elected to be 'non-pro' at that time - do I need to set-up a separate account not associated with AMP or maybe change some settings/config. Could you please explain how this changeover could work for me?... (I want to use the Sierra tools and I'm happy to pay for them I just do not want to be tied to a broker anymore). Do I elect to be 'Pro' and pay the higher cost Pro exchange fee then I get full access? could you confirm if this is the only way? Also, what is meant by 'Netting' on the exchange fee list? Date Time Of Last Edit: 2024-09-07 12:26:48