Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 11:37:08 +0000



Post From: Error downloading historical Intraday data

[2024-09-02 20:12:51]
User190921 - Posts: 3
Hey,

I have some issues downloading historical Intraday data. I also already send you my Message Log.

The data for the symbol AMZN-NQTV is not being displayed correctly. The data appears in the chart except for the last two days - these are not displayed. This problem exists with all NASDAQ TotalView symbols. I have subscribed to package 12 & the Denali Exchange data feed.

Other Symbols for example the Forex - FXCM Symbols are working properly.

Among a few others, there is this error message: "Error downloading historical Intraday data for AMZN-NQTV. Historical data logon error: Serving data is disabled"


What could be the reason?