Support Board
Date/Time: Wed, 27 Nov 2024 06:53:24 +0000
Post From: Price updating but chart frozen
| [2014-08-04 16:21:52] |
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We have some other reports of this and we are not sure why this is happening. Uncheck Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds. After this, select File >> Disconnect and File >> Connect to Data Feed. Let us know if that solves it. If not, what are the Session Times set to in Chart >> Chart Settings? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |