Support Board

Date/Time: Fri, 27 Sep 2024 03:47:57 +0000

Post From: Prop shop account - Denali+Rithmic

[2024-09-02 11:32:10] Link To Thread - Link To Post [Go To First Post]
User634406 - Posts: 36
I have two copies of Sierra, one for my live account and the other for the(Rithmic)prop shop account. I've managed to connect to the prop shop account via "Data trade/service settings". Please see the attachment. "Allow Support for Sierra Chart Data Feeds:Yes" - also done. However, Denali is not up and running. For some reason, it's disconnected. Thought you might want to see the log, so I attached it too. How do I fix this? EDIT Figured it out. I didn't do "Edit >> Translate Symbols". You can close this thread. Thanks! Date Time Of Last Edit: 2024-09-03 11:16:11


1.PNG / V - Attached On 2024-09-02 11:23:30 UTC - Size: 27.32 KB - 22 views log.txt - Attached On 2024-09-02 11:29:09 UTC - Size: 14.45 KB - 37 views