Login Page - Create Account

Support Board


Date/Time: Fri, 27 Sep 2024 03:54:54 +0000



Post From: VIX Futures Data Feed is Stopping Throughout the Day

[2024-08-30 03:44:42]
Sierra_Chart Engineering - Posts: 16481
We will see if we observe, the overlapping market depth levels. This is an order by order data feed which is susceptible to this type of problem when there is even just as little as one packet lost. Or it could be an exchange transmission error leading to this problem. This can and does happen.

Could also be due to incorrect Symbol Settings on your side.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-08-30 03:45:03