Support Board
Date/Time: Thu, 31 Oct 2024 12:15:00 +0000
Post From: Unable to trade APEX PA account despite being able to trade an active EVAL.
| [2024-08-29 19:08:26] |
| OpnShors - Posts: 4 |
|
This problem started yesterday when I blew up a TakeProfitTrader PA account, then somehow my APEX PA-01 got locked with an asterisk. I can place trades, the trades show on the chart, profit window shows value. When I flatten the trade completely disappears and no evidence is displayed on my trade performance log with Sierra and not on my Rithmic Log. Can you please tell me why this account has an asterisk in Sierra and what is going on with this. Not being able to trade it daily is a negative impact for me. Thank you in advance. This issues is only affecting one APEX PA account - nothing else appears to be affected. I contacted APEX yesterday, they indicated that everything was good on their side and that I should contact you. So that is where I am. I did not put an asterisk on this account, can you tell me why it is there, it is not listed that way in Rithmic. |