Support Board

Date/Time: Fri, 27 Sep 2024 05:20:43 +0000

Post From: VIX Futures Data Feed is Stopping Throughout the Day

[2024-08-26 20:13:18] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16482
User called. Solution is to update Sierra Chart to the current version. Instructions: Software Download: Fast Update There was a change of port number which newer versions of Sierra Chart support and one of the servers was still using the old port number for this feed which is why you were still able to receive data sometimes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-26 20:13:43