Support Board
Date/Time: Wed, 27 Nov 2024 07:32:40 +0000
Post From: Problems connecting after RTH
| [2014-08-02 21:26:15] |
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The reason you cannot connect at this time is because it is a weekend.: https://www.sierrachart.com/index.php?page=doc/openecry.php#ServerAvailability For other reasons you cannot connect at any other time, refer to this section here: https://www.sierrachart.com/index.php?page=doc/openecry.php#OECConnectionProblem Please be aware that you are connecting to a server that we do not control. It is an OEC server. You need to rely upon OEC for connection problems. We can only indicate what we believe the problem is but generally we cannot solve it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |