Support Board

Date/Time: Fri, 18 Oct 2024 08:42:51 +0000

Post From: Subscription Enquiry

[2024-08-13 20:10:51] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 35333
The Trade Activity Log does not show an Account Balance anywhere. The Account Balance is only available on the "Trade Account Monitor". The Trade Activity Log will only show Profit/Loss for the given trades. But the only information we are currently interested in are the fills for the live account on the "TradeActivity" tab of the Trade Activity Log. From what you are stating, there should not be any fills on that tab. But if there are, then we need to see the information to understand what occurred. This is why we need you to save the log file as described above so we can see these fills. If there are no fills for your live account, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing