Support Board
Date/Time: Wed, 27 Nov 2024 07:56:29 +0000
Post From: problem loading forex charts IB
[2014-08-01 05:00:22] |
User22153 - Posts: 46 |
Hello Support, I have a problem loading Forex Charts from IB. Whenever I click on EDIT, DELETE ALL DATA AND DOWNLOAD its just keeps saying download failed or symbol not recognized. I understand Sierra Charts has a forex data feed from FXCM, but I don't want to use an unreliable data feed from FXCM. No offence, but the feed pretty crap IMO. Please see attached the log. Message from IB: HMDS data farm connection is inactive but should be available upon demand.cashhmds. IB Error Code: 2107. Request ID: -1. | 2014-08-01 04:59:11 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\usd.cad-CASH-IDEALPRO.scid | 2014-08-01 04:59:45 Reloading all charts with filename: eur.usd-CASH-IDEALPRO.scid | 2014-08-01 04:59:57 HD Request # 15 | Downloading Intraday chart data for eur.usd-CASH-IDEALPRO to the file eur.usd-CASH-IDEALPRO.scid. Service: ib | 2014-08-01 04:59:57 HD Request # 15 | Download start Date-Time: 2014-01-27 04:59:57.0 | 2014-08-01 04:59:57 HD Request # 15 | Requesting a total of 186 days and 4800 seconds. | 2014-08-01 04:59:57 HD Request # 15 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 15988800. | 2014-08-01 04:59:57 HD Request # 15 | Requesting 1 Day of data at 30 secs with ending Date-Time at 2014-01-28 04:49:57 for eur.usd-CASH-IDEALPRO | 2014-08-01 04:59:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\EUR.USD-CASH-IDEALPRO.scid | 2014-08-01 04:59:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\eur.usd-CASH-IDEALPRO.scid | 2014-08-01 04:59:57 HD Request # 15 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 26. | 2014-08-01 04:59:57 HD Request # 15 | Error downloading historical Intraday data for eur.usd-CASH-IDEALPRO. The symbol is unknown to the server. | 2014-08-01 04:59:57 HD Request # 15 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for eur.usd-CASH-IDEALPRO | 2014-08-01 04:59:57 HD Request # 15 | Intraday download COMPLETE for eur.usd-CASH-IDEALPRO. Completion time: 0s | 2014-08-01 04:59:57 Real-time Intraday chart data file updates started for eur.usd-CASH-IDEALPRO | 2014-08-01 04:59:57 Message from IB: No historical data query found for ticker id:26. IB Error Code: 366. Request ID: 26. | 2014-08-01 04:59:57 |