Support Board
Date/Time: Wed, 27 Nov 2024 11:38:58 +0000
Post From: DTC Rithmic servers not populating
| [2024-08-05 18:39:30] |
| MunchyPancake - Posts: 7 |
|
Hello, I have already gone through the rithmic connection checklist and followed it completely. I am still unable to retrieve the list of rithmic servers. Here is my message log: 2024-08-05 18:37:48.380 | Software version: 2661 64-bit 2024-08-05 18:37:48.380 | Primary Thread ID: 49184 2024-08-05 18:37:48.380 | Usage end date: 2024-09-21 2024-08-05 18:37:48.380 | Enabled for: Advanced Features 2. 2024-08-05 18:37:48.380 | Enabled for: Sierra Chart Historical Data Service. 2024-08-05 18:37:48.380 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-08-05 18:37:48.380 | Enabled for: Delayed Denali Exchange Data Feed. 2024-08-05 18:37:48.380 | Enabled for exchange2: CME 2024-08-05 18:37:48.380 | Enabled for exchange2: NYMEX 2024-08-05 18:37:48.380 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-08-05 18:37:48.380 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-08-05 18:37:48.380 | Custom symbol settings values: enabled 2024-08-05 18:37:48.380 | Chart Update Interval: 400 2024-08-05 18:37:48.380 | Intraday Data Storage Time Unit: 1 2024-08-05 18:37:48.380 | Time Zone: +00:00:00 (UTC+00) 2024-08-05 18:37:48.380 | 2024-08-05 18:37:48 Local computer time in UTC 2024-08-05 18:37:48.380 | 2024-08-05 18:37:48 Local computer time in SC Time Zone 2024-08-05 18:37:48.380 | 2024-08-05 18:31:13 Server time in UTC 2024-08-05 18:37:48.380 | Local computer UTC time and Server UTC time difference: 2 seconds. 2024-08-05 18:37:48.380 | Program path: C:\SierraChartSecond\ 2024-08-05 18:37:48.380 | Data Files path: C:\SierraChartSecond\Data\ 2024-08-05 18:37:48.380 | OS Version Number: 10.0 2024-08-05 18:37:48.380 | Locale Setting: C 2024-08-05 18:37:48.380 | DLLs: SST_LocalCopier_64.dll, SST_LocalCopier_ARM64.dll, UserContributedStudies_64.dll 2024-08-05 18:37:48.380 | Allowed protected custom studies: SST_LocalCopier 2024-08-05 18:37:48.380 | Crash reporter started: true 2024-08-05 18:37:48.380 | 2024-08-05 18:37:50.327 | HTTPS connection ID:20 to downloads.rithmic.com:443 for request ID:20 (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2024-08-05 18:37:50.327 | HTTPS connection ID:20 to downloads.rithmic.com:443 for request ID:20 (1) | CloseSocket call. 2024-08-05 18:37:50.327 | Rithmic Direct - DTC | HTTP response receiving connection points not completed or OK. 2024-08-05 18:37:50.327 | HTTPS connection ID:20 to downloads.rithmic.com:443 for request ID:20 (1) | Closed. 2024-08-05 18:37:58.548 | 2024-08-05 18:37:58.548 | Rithmic Direct - DTC | Using server connection: 2024-08-05 18:37:58.548 | Rithmic Direct - DTC | Trading server address/port: 2024-08-05 18:37:58.548 | Rithmic Direct - DTC | Remote address is not set. 2024-08-05 18:37:58.548 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-08-05 18:37:58.548 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-08-05 18:37:58.578 | DTC Client socket (0) | CloseSocket call. 2024-08-05 18:37:58.578 | Rithmic Direct - DTC | Disconnected. 2024-08-05 18:37:58.578 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-08-05 18:38:02.564 | 2024-08-05 18:38:02.564 | Rithmic Direct - DTC | Using server connection: 2024-08-05 18:38:02.564 | Rithmic Direct - DTC | Trading server address/port: 2024-08-05 18:38:02.564 | Rithmic Direct - DTC | Remote address is not set. 2024-08-05 18:38:02.564 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-08-05 18:38:02.564 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-08-05 18:38:02.579 | DTC Client socket (0) | CloseSocket call. 2024-08-05 18:38:02.579 | Rithmic Direct - DTC | Disconnected. 2024-08-05 18:38:02.579 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-08-05 18:38:05.690 | File >> Disconnect selected. 2024-08-05 18:38:05.690 | DTC Client socket (0) | CloseSocket call. 2024-08-05 18:38:05.690 | Rithmic Direct - DTC | Disconnected. 2024-08-05 18:38:22.576 | HTTPS connection ID:21 to downloads.rithmic.com:443 for request ID:21 (1) | Creating socket. Using TLS 1.2. 2024-08-05 18:38:22.576 | HTTPS connection ID:21 to downloads.rithmic.com:443 for request ID:21 (1) | New receive buffer size: 0 2024-08-05 18:38:22.576 | HTTPS connection ID:21 to downloads.rithmic.com:443 for request ID:21 (1) | Connecting to IP: 127.0.0.1. 2024-08-05 18:38:24.616 | HTTPS connection ID:21 to downloads.rithmic.com:443 for request ID:21 (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. * 2024-08-05 18:38:24.617 | HTTPS connection ID:21 to downloads.rithmic.com:443 for request ID:21 (1) | CloseSocket call. 2024-08-05 18:38:24.617 | Rithmic Direct - DTC | HTTP response receiving connection points not completed or OK. 2024-08-05 18:38:24.617 | HTTPS connection ID:21 to downloads.rithmic.com:443 for request ID:21 (1) | Closed. |