Support Board
Date/Time: Thu, 31 Oct 2024 10:12:55 +0000
Post From: Order Cancellation failed | still awaiting acknowledgement of new order
| [2024-08-01 15:50:30] |
| Sierra_Chart Engineering - Posts: 16766 |
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We really do not understand why there is so much use of Rithmic, with so many problems. This is a Rithmic issue. We cannot help with this, and we are happy to give you a refund and we have no idea why Rithmic is being used with such absurd ridiculous problems like this. This is a completely unacceptable issue. You should immediately terminate the use of Rithmic. This is never going to get solved. We have no control over this, and our board is full of Rithmic issues. We should just terminate Rithmic ourselves. Please discontinue Rithmic and we can give you a refund. We do not want to hear further about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-08-01 15:53:10
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