Support Board

Date/Time: Mon, 16 Sep 2024 19:09:13 +0000

Post From: DOM OPEN ORDER

[2024-07-26 16:50:36] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34450
It could have been an issue with the trade copier. We are not quite sure exactly the scenario, so we really can not give any specifics. As we noted above, the "Flatten" butt on the Trade Window does a "Flatten and Cancel", so you would not need to do both on that window. But it does not sound like this is the particular issue you are seeing. We really need the exact workflow and what happened. Since you state that the order was nowhere near the Stop, then this does not sound an issue related to cancelling working orders. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing