Support Board

Date/Time: Mon, 16 Sep 2024 19:17:47 +0000

Post From: 911!Entering orders/the price is off, sim works perfectly, completely baffled, plz help!

[2024-07-25 17:57:25] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34453
Teton order routing is not used by APEX, so there is not an option for this. We understand the issue you are relating, but if the order was properly sent and not processed or picked up at the enter end, then there is nothing we can do about this. Unfortunately, this is a very common issue with Rithmic, which is why we believe that the issue is with Rithmic. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing