Support Board

Date/Time: Mon, 16 Sep 2024 19:20:55 +0000

Post From: 911!Entering orders/the price is off, sim works perfectly, completely baffled, plz help!

[2024-07-25 16:11:30] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34453
All we can say is that the price point at which that trade entered is 5469.25. That is what your trading service is telling the system that occurred. First, check with your broker and see if the Sierra Chart Trade Activity Log matches what actually occurred for this trade. If this matches, then what you are seeing is slippage caused by the market and/or the time it took for your trading service to process the order. We see you are using Rithmic, and most likely this is due to Rithmic not processing the order fast enough for you. We highly recommend using our Teton Order Routing Service to trade the CME Group in order to minimize this situation. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing