Support Board

Date/Time: Mon, 16 Sep 2024 19:19:41 +0000

Post From: No live futures data -- issues connecting to Interactive Brokers

[2024-07-24 17:03:37] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34453
The connection Sierra Chart makes to Interactive Brokers is through the TWS software from Interactive Brokers. This needs to be running on the same computer as Sierra Chart in order to make the connection. The message you are receiving is stating that Sierra Chart is not able to make a connection to the TWS software, hence the question about whether it is running or not. If TWS is running on the same computer, then go through the Setup Instructions for Interactive Brokers at the following link and make sure everything is setup correctly: Interactive Brokers Trading Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing