Support Board

Date/Time: Mon, 16 Sep 2024 19:08:30 +0000

Post From: No live futures data -- issues connecting to Interactive Brokers

[2024-07-24 14:31:37] Link To Thread - Link To Post [Go To First Post]
GProfTrades - Posts: 3
I am still having problems getting live data. I have done what is described in the link. I get a "Service Connection Error" window with nothing but black background and an OK button. I also get a black "Message Log" window that appears as soon as I try to connect to Interactive Brokers. Can someone please help me with this once and for all? I am seriously reconsidering continuing using Sierra Chart because of these ongoing problems. Here are a few screenshots.


Screenshot 2024-07-24 091500.jpg / V - Attached On 2024-07-24 14:31:18 UTC - Size: 17.02 KB - 29 views Screenshot 2024-07-24 091601.jpg / V - Attached On 2024-07-24 14:31:32 UTC - Size: 45.79 KB - 32 views