Support Board
Date/Time: Sun, 24 Nov 2024 00:28:07 +0000
Post From: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data
| [2024-07-17 14:51:46] |
| Sierra_Chart Engineering - Posts: 17154 |
|
For Rithmic customers who still cannot connect to Rithmic, we recommend the following solution to at least be able to receive real-time and historical data in Sierra Chart and not involve Rithmic: ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |