Support Board

Date/Time: Mon, 16 Sep 2024 19:30:21 +0000

Post From: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data

[2024-07-16 19:31:06] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
For Rithmic users, if you are unable to connect to Rithmic, follow these instructions below: ---- To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-16 19:35:07