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Date/Time: Mon, 16 Sep 2024 19:48:34 +0000



Post From: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data

[2024-07-16 16:09:09]
Sierra_Chart Engineering - Posts: 16387
What we would like to see, and we will forward to our ISP, is a trace route.

Go to Windows Power shell and run this command:

tracert ds28.sierracharts.com


We need to see the output of it. Just post this information in the threads that have already been started related to this issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-07-16 16:09:27