Support Board

Date/Time: Mon, 16 Sep 2024 19:48:36 +0000

Post From: Notice: Internet Connectivity Issues for Some Users Affecting Rithmic/Denali Data

[2024-07-16 16:05:51] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
We have various reports of users primarily in Nevada who have connectivity issues to Rithmic and also to our Denali Data Feed. We have contacted our Internet service provider about this. But it is also affecting Rithmic and this is totally unrelated to Sierra Chart. Please do not post further on the Support Board about this. We will post more information here. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing