Support Board

Date/Time: Mon, 16 Sep 2024 19:22:03 +0000

Post From: Rithmic/Apex Connectivity Issue all of a sudden

[2024-07-16 14:59:39] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
We looked into this, and we cannot reproduce any connectivity issue to Rithmic. We are putting out a new release with additional logging. For now we want you to restart Sierra Chart because it looks as though Rithmic has changed port numbers. The only way to immediately get the new port numbers is to restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-07-16 15:00:08