Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 01:56:03 +0000



Post From: Rithmic/Apex Connectivity Issue all of a sudden

[2024-07-16 14:59:39]
Sierra_Chart Engineering - Posts: 17154
We looked into this, and we cannot reproduce any connectivity issue to Rithmic.

We are putting out a new release with additional logging. For now we want you to restart Sierra Chart because it looks as though Rithmic has changed port numbers. The only way to immediately get the new port numbers is to restart Sierra Chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-07-16 15:00:08