Support Board
Date/Time: Sun, 24 Nov 2024 01:40:32 +0000
Post From: Rithmic/Apex Connectivity Issue all of a sudden
| [2024-07-16 13:32:31] |
| User385647 - Posts: 3 |
|
Hello, I am having trouble connecting to my Rithmic/Apex account all of a sudden. It has been fine for months, but now I cannot connect as of this morning. I am able to connect to Rithmic Dashboard, just not Sierra Chart. Message log is posted below. 2024-07-16 08:23:29.157 | Trade activity files set size: 1260 2024-07-16 08:23:29.163 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2024-07-16 08:23:29.163 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0 2024-07-16 08:23:29.163 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2024-07-16 08:23:29.206 | Reading Internal Order ID file. 2024-07-16 08:23:29.214 | Reading Trade Orders file. 2024-07-16 08:23:29.214 | Reading Trade Positions file. 2024-07-16 08:23:29.214 | Reading Trade Account Data files. 2024-07-16 08:23:29.259 | UDPListener (1696). Port 22905 | Listening on UDP port 22905. 2024-07-16 08:23:29.259 | Software version: 2655 64-bit 2024-07-16 08:23:29.259 | Primary Thread ID: 4724 2024-07-16 08:23:29.259 | Usage end date: 2024-08-16 2024-07-16 08:23:29.259 | Enabled for: Advanced Features 2. 2024-07-16 08:23:29.259 | Enabled for: Sierra Chart Historical Data Service. 2024-07-16 08:23:29.259 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-07-16 08:23:29.259 | Enabled for: Delayed Denali Exchange Data Feed. 2024-07-16 08:23:29.259 | Enabled for exchange2: CME 2024-07-16 08:23:29.259 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-07-16 08:23:29.259 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-07-16 08:23:29.259 | Custom symbol settings values: enabled 2024-07-16 08:23:29.259 | Chart Update Interval: 1000 2024-07-16 08:23:29.259 | Intraday Data Storage Time Unit: 0 2024-07-16 08:23:29.259 | Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-07-16 08:23:29.259 | 2024-07-16 13:23:29 Local computer time in UTC 2024-07-16 08:23:29.259 | 2024-07-16 08:23:29 Local computer time in SC Time Zone 2024-07-16 08:23:29.259 | 2024-07-16 13:23:25 Server time in UTC 2024-07-16 08:23:29.259 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-07-16 08:23:29.259 | Program path: C:\SierraChart\ 2024-07-16 08:23:29.259 | Data Files path: C:\SierraChart\Data\ 2024-07-16 08:23:29.259 | OS Version Number: 10.0 2024-07-16 08:23:29.259 | Locale Setting: C 2024-07-16 08:23:29.259 | DLLs: TPH_64.dll, TPH_arm64.dll, UserContributedStudies_64.dll 2024-07-16 08:23:29.259 | Allowed protected custom studies: TPH Custom Studies 2024-07-16 08:23:29.259 | Crash reporter started: true 2024-07-16 08:23:29.259 | 2024-07-16 08:23:29.268 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2024-07-16 08:23:29.295 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-07-16 08:23:29.365 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-07-16 08:23:29.365 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-07-16 08:23:29.528 | Received 5 login tokens. 2024-07-16 08:23:29.714 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2024-07-16 08:23:29.714 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2024-07-16 08:23:29.749 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. 2024-07-16 08:23:29.749 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2024-07-16 08:23:30.234 | Symbol settings MD5 received. Request ID: 1. 2024-07-16 08:23:30.234 | Symbol settings are up-to-date for rithmic_v2.trading. 2024-07-16 08:23:31.787 | Requested user files to download. 2024-07-16 08:23:32.223 | File to download: !tph_basic.Cht. Action: 0 2024-07-16 08:23:32.223 | File to download: TPH_64.dll. Action: 1 2024-07-16 08:23:32.253 | File to download: TPH_arm64.dll. Action: 1 2024-07-16 08:23:32.262 | User files to download complete 2024-07-16 08:23:33.783 | 2024-07-16 08:23:33.784 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:23:33.784 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:23:33.786 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:23:33.787 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:23:33.787 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:23:33.787 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:23:36.027 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:23:36.027 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:23:36.027 | Rithmic Direct - DTC | Failed connections: 1 2024-07-16 08:23:36.027 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:23:36.027 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:36.027 | DTC Client socket (1) | Closed. 2024-07-16 08:23:36.047 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:23:36.047 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:23:36.047 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:37.013 | Files to Open on Startup | Opening file: aubrey.Cht 2024-07-16 08:23:37.023 | Loading DLL: C:\SierraChart\Data\TPH.dll (TPH_64.dll). Handle: 7ff83f000000 2024-07-16 08:23:37.115 | NQU4.CME [CBV] 1 Min #6 | Reloading chart. 2024-07-16 08:23:37.121 | Starting DelayedDownloadMonitoringTimer 2024-07-16 08:23:37.121 | Starting HDTimeoutTimer 2024-07-16 08:23:37.121 | Added historical Intraday data request for NQU4.CME to the queue. 2024-07-16 08:23:37.122 | Triggering next historical data download in queue. 2024-07-16 08:23:37.134 | NQU4.CME [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 08:23:37.144 | NQU4.CME [CBV] 5 Min #1 | Reloading chart. 2024-07-16 08:23:37.153 | NQU4.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 08:23:37.159 | NQU4.CME [CBV] 30 Min #14 | Reloading chart. 2024-07-16 08:23:37.168 | NQU4.CME [CBV] 30 Min #14 | Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 08:23:37.175 | NQU4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:37.197 | NQU4.CME [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 08:23:37.203 | NQU4.CME [CBV] Daily #4 | Reloading chart. 2024-07-16 08:23:37.203 | NQU4.CME [CBV] Daily #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:37.203 | NQU4.CME [CBV] Daily #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:37.484 | NQU4.CME [CBV] Weekly #7 | Reloading chart. 2024-07-16 08:23:37.484 | NQU4.CME [CBV] Weekly #7 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:37.484 | NQU4.CME [CBV] Weekly #7 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:37.698 | NQU4.CME [CBV] Monthly #8 | Reloading chart. 2024-07-16 08:23:37.698 | NQU4.CME [CBV] Monthly #8 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:37.698 | NQU4.CME [CBV] Monthly #8 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:37.977 | NQU4.CME [CBV] 5.50 Range #15 | Reloading chart. 2024-07-16 08:23:37.987 | NQU4.CME [CBV] 5.50 Range #15 | Waiting for historical downloads to complete with the IDs: 1, 2024-07-16 08:23:37.990 | Files to Open on Startup | Opening file: aubreyES.Cht 2024-07-16 08:23:38.083 | NQM4.CME [CBV] 1 Min #6 | Reloading chart. 2024-07-16 08:23:38.083 | Added historical Intraday data request for NQM4.CME to the queue. 2024-07-16 08:23:38.091 | NQM4.CME [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:38.170 | NQM4.CME [CBV] 5 Min #1 | Reloading chart. 2024-07-16 08:23:38.184 | NQM4.CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:38.190 | NQM4.CME [CBV] 15 Min #2 | Reloading chart. 2024-07-16 08:23:38.203 | NQM4.CME [CBV] 15 Min #2 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:38.209 | NQM4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:38.222 | NQM4.CME [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:38.229 | NQM4.CME [CBV] Daily #4 | Reloading chart. 2024-07-16 08:23:38.229 | NQM4.CME [CBV] Daily #4 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:38.229 | NQM4.CME [CBV] Daily #4 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2024-07-16 08:23:38.452 | Mapping NQU4.CME to NQU24. Service code: cme 2024-07-16 08:23:38.452 | Using symbol data fast lookup vector 2024-07-16 08:23:38.452 | HD Request # 1 | Downloading Intraday chart data for NQU4.CME to the file NQU4.CME.scid. Service: cme 2024-07-16 08:23:38.453 | HD Request # 1 | Download start date-time: 2024-07-16 08:12:17.000000. File last date-time: 2024-07-16 08:12:17.190000 2024-07-16 08:23:38.453 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2024-07-16 08:23:38.453 | Socket (1) | Creating socket. 2024-07-16 08:23:38.453 | Socket (1) | New receive buffer size: 0 2024-07-16 08:23:38.453 | Socket (1) | Connecting to IP: 67.214.125.5. 2024-07-16 08:23:38.455 | NQU4.CME [CBV] Daily #4 | Chart data loading complete. 2024-07-16 08:23:38.456 | NQU4.CME [CBV] Weekly #7 | Chart data loading complete. 2024-07-16 08:23:38.457 | NQU4.CME [CBV] Monthly #8 | Chart data loading complete. 2024-07-16 08:23:38.463 | NQM4.CME [CBV] Daily #4 | Chart data loading complete. 2024-07-16 08:23:38.534 | HD Request # 1 | Setting DTC encoding to Binary VLS 2024-07-16 08:23:38.534 | HD Request # 1 | Sending historical data logon request message. 2024-07-16 08:23:38.809 | HD Request # 1 | Requesting Intraday data. Start date-time: 2024-07-16 08:12:17. Record interval: 0. Symbol: NQU24 2024-07-16 08:23:38.845 | HD Request # 1 | Decompressing data. 2024-07-16 08:23:38.920 | HD Request # 1 | Receiving Intraday data for NQU4.CME starting at 2024-07-16 08:12:17.190000 2024-07-16 08:23:38.921 | Socket (1) | CloseSocket call. 2024-07-16 08:23:38.921 | Socket (1) | Shutdown started. Waiting for graceful close. 2024-07-16 08:23:38.921 | Historical data download thread signaled to stop. 2024-07-16 08:23:38.921 | HD Request # 1 | Timestamp of first Intraday data file record written: 2024-07-16 08:12:19.691000. 2024-07-16 08:23:38.921 | HD Request # 1 | Received 1809 Intraday data records from 2024-07-16 08:12:17.190000 to 2024-07-16 08:23:35.846000 (11.3 minutes. Delay: 3.1 seconds) and wrote 1808 records for NQU4.CME 2024-07-16 08:23:38.922 | HD Request # 1 | Completion time: 0s. 2024-07-16 08:23:38.922 | HD Request # 1 | Intraday data download complete for NQU4.CME. Unique request ID: 1 2024-07-16 08:23:38.922 | Removing historical data download ID 1. 2024-07-16 08:23:38.922 | Real-time Intraday chart data file updates started for NQU4.CME 2024-07-16 08:23:38.922 | Intraday chart data file opened for NQU4.CME 2024-07-16 08:23:38.922 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2024-07-16 08:23:38.922 | 2024-07-16 08:23:38.922 | Triggering next historical data download in queue. 2024-07-16 08:23:38.922 | Historical data for NQU4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-07-16 08:23:38.922 | Mapping NQM4.CME to NQM24. Service code: cme 2024-07-16 08:23:38.922 | HD Request # 2 | Downloading Intraday chart data for NQM4.CME to the file NQM4.CME.scid. Service: cme 2024-07-16 08:23:38.922 | HD Request # 2 | Download start date-time: 2024-06-21 08:29:45.000000. File last date-time: 2024-06-21 08:29:45.897000 2024-07-16 08:23:38.922 | HD Request # 2 | Using server: ds32.sierracharts.com port 10150 2024-07-16 08:23:38.922 | Socket (2) | Creating socket. 2024-07-16 08:23:38.922 | Socket (2) | New receive buffer size: 0 2024-07-16 08:23:38.922 | Socket (2) | Connecting to IP: 67.214.125.3. 2024-07-16 08:23:38.945 | NQU4.CME [CBV] 30 Min #14 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:38.945 | NQU4.CME [CBV] 30 Min #14 | Reloading chart. 2024-07-16 08:23:38.950 | NQU4.CME [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:38.950 | NQU4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:38.956 | Socket (1) | Socket gracefully closed by remote side. 2024-07-16 08:23:38.956 | Socket (1) | Closed. 2024-07-16 08:23:38.959 | NQU4.CME [CBV] 5.50 Range #15 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:38.959 | NQU4.CME [CBV] 5.50 Range #15 | Reloading chart. 2024-07-16 08:23:38.998 | HD Request # 2 | Setting DTC encoding to Binary VLS 2024-07-16 08:23:38.998 | HD Request # 2 | Sending historical data logon request message. 2024-07-16 08:23:39.073 | NQU4.CME [CBV] 5.50 Range #15 | Reloading chart. 2024-07-16 08:23:39.082 | NQU4.CME [CBV] 5.50 Range #15 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:39.136 | NQU4.CME [CBV] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.136 | NQU4.CME [CBV] 1 Min #6 | Reloading chart. 2024-07-16 08:23:39.152 | NQU4.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.152 | NQU4.CME [CBV] 5 Min #1 | Reloading chart. 2024-07-16 08:23:39.198 | NQU4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:39.213 | NQU4.CME [CBV] 60 Min #3 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:39.214 | NQU4.CME [CBV] 30 Min #14 | Reloading chart. 2024-07-16 08:23:39.223 | NQU4.CME [CBV] 30 Min #14 | Waiting for historical downloads to complete with the IDs: 2, 2024-07-16 08:23:39.277 | HD Request # 2 | Requesting Intraday data. Start date-time: 2024-06-21 08:29:45. Record interval: 0. Symbol: NQM24 2024-07-16 08:23:39.313 | HD Request # 2 | Decompressing data. 2024-07-16 08:23:39.348 | HD Request # 2 | Receiving Intraday data for NQM4.CME starting at 2024-06-21 08:29:45.897000 2024-07-16 08:23:39.348 | Socket (2) | CloseSocket call. 2024-07-16 08:23:39.348 | Socket (2) | Shutdown started. Waiting for graceful close. 2024-07-16 08:23:39.348 | Historical data download thread signaled to stop. 2024-07-16 08:23:39.348 | HD Request # 2 | Received 1 Intraday data record from 2024-06-21 08:29:45.897000 to 2024-06-21 08:29:45.897000 (0.0 seconds. Delay: 25.0 days) and wrote 0 records for NQM4.CME 2024-07-16 08:23:39.348 | HD Request # 2 | Completion time: 1s. 2024-07-16 08:23:39.348 | HD Request # 2 | Intraday data download complete for NQM4.CME. Unique request ID: 2 2024-07-16 08:23:39.348 | Removing historical data download ID 2. 2024-07-16 08:23:39.348 | Real-time Intraday chart data file updates started for NQM4.CME 2024-07-16 08:23:39.348 | Intraday chart data file opened for NQM4.CME 2024-07-16 08:23:39.348 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2024-07-16 08:23:39.348 | 2024-07-16 08:23:39.348 | No download requests in the queue to start downloads for. 2024-07-16 08:23:39.348 | Historical data for NQM4.CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2024-07-16 08:23:39.353 | NQM4.CME [CBV] 1 Min #6 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.353 | NQM4.CME [CBV] 1 Min #6 | Reloading chart. 2024-07-16 08:23:39.384 | Socket (2) | Socket gracefully closed by remote side. 2024-07-16 08:23:39.384 | Socket (2) | Closed. 2024-07-16 08:23:39.384 | NQU4.CME [CBV] 1 Min #6 | Reloading chart. 2024-07-16 08:23:39.404 | NQU4.CME [CBV] 5 Min #1 | Reloading chart. 2024-07-16 08:23:39.417 | NQU4.CME [CBV] 5.50 Range #15 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.418 | NQU4.CME [CBV] 5.50 Range #15 | Reloading chart. 2024-07-16 08:23:39.446 | NQU4.CME [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.446 | NQU4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:39.459 | NQM4.CME [CBV] 5 Min #1 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.459 | NQM4.CME [CBV] 5 Min #1 | Reloading chart. 2024-07-16 08:23:39.466 | NQU4.CME [CBV] 30 Min #14 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:39.467 | NQU4.CME [CBV] 30 Min #14 | Reloading chart. 2024-07-16 08:23:39.526 | NQU4.CME [CBV] 5.50 Range #15 | Reloading chart. 2024-07-16 08:23:39.606 | NQM4.CME [CBV] 1 Min #6 | Reloading chart. 2024-07-16 08:23:39.686 | NQU4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:39.710 | NQM4.CME [CBV] 5 Min #1 | Reloading chart. 2024-07-16 08:23:39.728 | NQU4.CME [CBV] 30 Min #14 | Reloading chart. 2024-07-16 08:23:40.046 | 2024-07-16 08:23:40.046 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:23:40.046 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:23:40.046 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:23:40.046 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:23:40.046 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:23:40.046 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:23:40.338 | NQU4.CME [CBV][M] 1 Min #6 | StartDateTimeForLoadingOrderFills: 2024-06-16 17:00:00 2024-07-16 08:23:40.412 | NQU4.CME [CBV][M] 1 Min #6 | Chart data loading complete. 2024-07-16 08:23:40.494 | NQU4.CME [CBV][M] 30 Min #14 | StartDateTimeForLoadingOrderFills: 2024-07-15 17:00:00 2024-07-16 08:23:40.511 | NQU4.CME [CBV][M] 30 Min #14 | Chart data loading complete. 2024-07-16 08:23:40.511 | NQM4.CME [CBV][M] 1 Min #6 | StartDateTimeForLoadingOrderFills: 2024-05-22 17:00:00 2024-07-16 08:23:40.585 | NQM4.CME [CBV][M] 1 Min #6 | Chart data loading complete. 2024-07-16 08:23:40.681 | NQU4.CME [CBV][M] 5 Min #1 | StartDateTimeForLoadingOrderFills: 2024-07-15 17:00:00 2024-07-16 08:23:40.720 | NQU4.CME [CBV][M] 5 Min #1 | Chart data loading complete. 2024-07-16 08:23:40.895 | NQU4.CME [CBV][M] 5.50 Range #15 | StartDateTimeForLoadingOrderFills: 2024-06-16 17:00:00 2024-07-16 08:23:40.908 | NQU4.CME [CBV][M] 5.50 Range #15 | Chart data loading complete. 2024-07-16 08:23:40.943 | NQU4.CME [CBV][M] 5.50 Range #15 | Reloading chart. 2024-07-16 08:23:42.206 | Chart #4 has tagged chart #6 for full recalculation. Chartbook: aubrey.Cht 2024-07-16 08:23:42.276 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:23:42.276 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:23:42.276 | DTC Client socket (1) | Closed. 2024-07-16 08:23:42.276 | Rithmic Direct - DTC | Failed connections: 2 2024-07-16 08:23:42.276 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:23:42.276 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:42.300 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:23:42.300 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:23:42.300 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:42.887 | NQU4.CME [CBV][M] 5.50 Range #15 | StartDateTimeForLoadingOrderFills: 2024-06-16 17:00:00 2024-07-16 08:23:42.908 | NQU4.CME [CBV][M] 5.50 Range #15 | Chart data loading complete. 2024-07-16 08:23:43.233 | Chart #4 has tagged chart #6 for full recalculation. Chartbook: aubreyES.Cht 2024-07-16 08:23:44.197 | NQM4.CME [CBV] 15 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:44.197 | NQM4.CME [CBV] 15 Min #2 | Reloading chart. 2024-07-16 08:23:44.227 | NQM4.CME [CBV] 60 Min #3 | Download is complete for all contract months in chart. Proceeding with data load. 2024-07-16 08:23:44.227 | NQM4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:44.638 | NQM4.CME [CBV][M] 5 Min #1 | StartDateTimeForLoadingOrderFills: 2024-06-20 17:00:00 2024-07-16 08:23:44.739 | NQM4.CME [CBV][M] 5 Min #1 | Chart data loading complete. 2024-07-16 08:23:46.300 | 2024-07-16 08:23:46.300 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:23:46.300 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:23:46.300 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:23:46.300 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:23:46.300 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:23:46.300 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:23:47.196 | NQM4.CME [CBV] 15 Min #2 | Reloading chart. 2024-07-16 08:23:47.227 | NQM4.CME [CBV] 60 Min #3 | Reloading chart. 2024-07-16 08:23:48.071 | NQM4.CME [CBV] 15 Min #2 | Chart data loading complete. 2024-07-16 08:23:48.140 | NQM4.CME [CBV] 60 Min #3 | Chart data loading complete. 2024-07-16 08:23:48.140 | NQM4.CME [CBV][M] 1 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: aubreyES.Cht 2024-07-16 08:23:48.210 | Chart #6 has tagged chart #3 for full recalculation. Chartbook: aubreyES.Cht 2024-07-16 08:23:49.756 | NQU4.CME [CBV][M] 60 Min #3 | StartDateTimeForLoadingOrderFills: 2024-07-15 17:00:00 2024-07-16 08:23:49.842 | NQU4.CME [CBV][M] 60 Min #3 | Chart data loading complete. 2024-07-16 08:23:49.981 | NQU4.CME [CBV][M] 1 Min #6 | Performing a full recalculation because it has been tagged. Chartbook: aubrey.Cht 2024-07-16 08:23:49.997 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:23:50.052 | Chart #6 has tagged chart #3 for full recalculation. Chartbook: aubrey.Cht 2024-07-16 08:23:50.056 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:23:50.056 | Rithmic Direct - DTC | Failed connections: 3 2024-07-16 08:23:50.056 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:23:50.056 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:50.056 | DTC Client socket (1) | Closed. 2024-07-16 08:23:50.061 | NQU4.CME [CBV][M] 60 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: aubrey.Cht 2024-07-16 08:23:50.144 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:23:50.144 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:23:50.144 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:50.226 | NQM4.CME [CBV][M] 60 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: aubreyES.Cht 2024-07-16 08:23:54.145 | 2024-07-16 08:23:54.145 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:23:54.145 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:23:54.145 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:23:54.146 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:23:54.146 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:23:54.146 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:23:56.375 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:23:56.375 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:23:56.375 | Rithmic Direct - DTC | Failed connections: 4 2024-07-16 08:23:56.375 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:23:56.375 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:23:56.375 | DTC Client socket (1) | Closed. 2024-07-16 08:23:56.397 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:23:56.397 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:23:56.398 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:00.390 | 2024-07-16 08:24:00.391 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:24:00.391 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:24:00.391 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:24:00.395 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:24:00.395 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:24:00.395 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:24:02.609 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:24:02.609 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:24:02.610 | Rithmic Direct - DTC | Failed connections: 5 2024-07-16 08:24:02.610 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:24:02.610 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:02.610 | DTC Client socket (1) | Closed. 2024-07-16 08:24:02.631 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:24:02.631 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:24:02.631 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:06.627 | 2024-07-16 08:24:06.627 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:24:06.627 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:24:06.627 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:24:06.627 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:24:06.627 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:24:06.627 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:24:08.857 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:24:08.859 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:24:08.859 | Rithmic Direct - DTC | Failed connections: 6 2024-07-16 08:24:08.859 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:24:08.859 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:08.859 | DTC Client socket (1) | Closed. 2024-07-16 08:24:08.875 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:24:08.875 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:24:08.875 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:12.893 | 2024-07-16 08:24:12.893 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:24:12.893 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:24:12.893 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:24:12.894 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:24:12.894 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:24:12.894 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:24:15.105 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:24:15.105 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:24:15.105 | DTC Client socket (1) | Closed. 2024-07-16 08:24:15.105 | Rithmic Direct - DTC | Failed connections: 7 2024-07-16 08:24:15.105 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:24:15.105 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:15.128 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:24:15.128 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:24:15.128 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:19.144 | 2024-07-16 08:24:19.145 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2024-07-16 08:24:19.145 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2024-07-16 08:24:19.145 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2024-07-16 08:24:19.149 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:24:19.149 | DTC Client socket (1) | New receive buffer size: 0 2024-07-16 08:24:19.149 | DTC Client socket (1) | Connecting to IP: 208.91.197.27. 2024-07-16 08:24:21.376 | DTC Client socket (1) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. 2024-07-16 08:24:21.376 | DTC Client socket (1) | CloseSocket call. 2024-07-16 08:24:21.377 | DTC Client socket (1) | Closed. 2024-07-16 08:24:21.377 | Rithmic Direct - DTC | Failed connections: 8 2024-07-16 08:24:21.377 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-07-16 08:24:21.377 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:21.396 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:24:21.396 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:24:21.396 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-07-16 08:24:25.380 | File >> Disconnect selected. 2024-07-16 08:24:25.380 | DTC Client socket (0) | CloseSocket call. 2024-07-16 08:24:25.380 | Rithmic Direct - DTC | Disconnected. 2024-07-16 08:24:39.170 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:24:39.170 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | New receive buffer size: 0 2024-07-16 08:24:39.170 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Connecting to IP: 216.66.0.130. 2024-07-16 08:24:39.630 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | CloseSocket call. 2024-07-16 08:24:39.630 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. 2024-07-16 08:24:39.665 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. 2024-07-16 08:24:39.665 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | Closed. 2024-07-16 08:25:40.016 | The message log has been sent to support. 2024-07-16 08:25:40.017 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. 2024-07-16 08:25:40.017 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 0 2024-07-16 08:25:40.017 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 64.158.105.204. 2024-07-16 08:25:40.492 | The Message Log was sent. Result: Message Log received. 2024-07-16 08:25:40.742 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. 2024-07-16 08:25:40.742 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-07-16 08:25:40.815 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-07-16 08:25:40.815 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. |